My-Symbian & My-Maemo / My-MeeGo

[sl33pyhead]

jamez666 wrote:

This is a great phone and far superior to anything else on the market at the moment. However...There seems to be a very annoying bug in the SMS message section. When I try to delete multiple SMS messages the DELETE option in the menu (most of the time) is not there (It's not greyed out it's just not physically there). If I re-boot the P990i and do exactly the same thing the DELETE option appears and it works. This has got to be related to the memory management issues??

This is a known bug. It depends on whether the phone was started in flip open or flip closed modes and whether the messaging application itself was started in flip closed or flip open modes.
If you start the phone in flip open mode, and then open the messaging app you'll see the delete option is there.

[My-Symbian]

[mi2ke]

The built in backup manager in the calendar app ist not working properly. I have done a backup because I was going to test some things and tried to restore the backup afterwards. only a few calendar entries came back (Events from the first sync with outlook in Sept06,a ll others were gone). This is definitly not funny... Luckily I had another backup in outlook.

[makbil]

I'm pretty much fed up with my P990. The only extra over my P900 is the FM radio that I would have preferred to use every now and then, but that doesn't work most of the time either, at least not for extended periods. So I'm putting my P990 in its box until the new firmware and PCSuite is released and going back to my P900. The reason behind that is that besides all the firmware problems, I don't feel comfortable investing in UIQ3 software until SE first cleans up its act. Given the same timeframe that SE had to develop P990 firmware, I probably could have done a much better job and would have definitely TESTED it so that at least the basic functions worked properly.
If the next firmware doesn't put things in order I intend to ask for a full refund from SE for selling a faulty product. I think we should start putting some pressure on SE.
And finally, I would keep the hardware guys but fire the software people and the beta testers - and definitely use a browser other than Opera.
After using Symbian and the P9xx series for so long, I never thought I would start considering Windows Mobile devices

[Jah]

makbil, if you don't need 3G, wifi, 2MP camera and BT 2.0 perhaps you should sell the P990 and get a 2,5G Smartphone

[My-Symbian]

[vovus]

so funny release notes for Theme creator

*** RELEASE OF v. 3.02 ***

3.02 build 1
============
* Disabled support for new phone moedls named ???.

*** RELEASE OF v. 3.01 ***

3.01 build 1
============
* Added a shadow to the Sony Ericsson logo.
* Added support for new phone models named ???.
* Added support for K310.

*** RELEASE OF v. 3.00 ***

3.00 build 10
=============

* New graphical user interface.
* Added support for vertical softkeys (P990)
* Changed the menu title position to better match the phone (P910)
* Removed white space in MBMControls. The height is now determined by the largest image in the MBMControl.
* The background for the Sony Ericsson logo is now transparent.

[makbil]

Jah wrote:

makbil, if you don't need 3G, wifi, 2MP camera and BT 2.0 perhaps you should sell the P990 and get a 2,5G Smartphone

3G is not yet available here anyway, the others are nice to have. I guess I have very high expectations of the P990. Afterall I've been using my P900 to its full extent for about 3 years now and never had half the problems the P990 has. I just want SE to deliver what it promises for the price, basically specifications that actually WORK!
I'm having serious problems with WPA connection (Wi-Fi), FM radio, contacts loosing customisations,web browser (opera) -and yes, I do have the latest firmware.
If we weren't all such an enthusiastic bunch of tecno-freaks, how could SE expect people not to return the P990 in its current condition...

[Skudlik]

makbil,
Very good idea not only to put up some pressure to SE but also starting to proepare a class action lawsuit against SE. Looks like the understand that language only. Everyone bought the new P990 must more then just feel cheated as the revious models of P990 have been great phone and all of us changing to the P990 could be in good fsaith that SE will realease an excellent product. The price is high, the expectation of customers have been high but the products delivered is just poor.
Who is joining a class action lawsuit?

[ph]

Under what law? and dont you want to wait until week 48?

[makbil]

A class action lawsuit against SE could easily be brought under EU laws since SE sells the P990 in Europe.
I suppose the logical thing would be to wait for "week 48", although with SE's understanding of time, it could be next year. Then, SE should do whatever it takes to get the P990 to perform according to its CURRENTLY publicized specifications. If they need to change the motherboard of every P990 out there, so be it.
I think the class action lawsuit should be considered if SE does not demonstrate that it is willing to do whatever it takes to win back the trust of those who in good faith paid a fortune to buy a product that does not perform as advertised. Naturally, a policy of total silence from SE does not help boost our confidence. Maybe they are thinking it's better not to say anything just in case and people will forget about this issue? NO WAY!!!

[saurabh.p]

jamez666 wrote:

This is a great phone and far superior to anything else on the market at the moment. However...There seems to be a very annoying bug in the SMS message section. When I try to delete multiple SMS messages the DELETE option in the menu (most of the time) is not there (It's not greyed out it's just not physically there). If I re-boot the P990i and do exactly the same thing the DELETE option appears and it works. This has got to be related to the memory management issues?? Question - Does anyone know why the OS has been designed the way it has becasuse to me it's a major design flaw and it is not how any other mobile OS works (inclusing the P910i) or indeed any other computer. Whenever I close an application is NEVER closes, the apps stays OPEN in task manager???Why??? So after a few days there are say 10-15 apps all open in the task manager and when I try to run other apps like (the golf game) they just DO NOT LOAD. Reboot the phone fixes this and golf loads straight away. I'm assuming this is related to the phone rebooting itself now and then becasue mem is low, ARRRH, I tried to close the bloddy apps to free memory but they DON'T close. This is not a cheap Ł50 phone its a Ł500 phone and it should bloody work properly. I'm sending mine back for swapout/repair and will keep doing that until I get one that works.

i have already given the soln. to this in my post - http://my-symbian.com/forum/viewtopic.php?p=255178#255178.

just install the freeware "swiss manager" application and enable the settings i have mentioned and voila! your problem related to memory management would disappear - guaranteed.

app. demo screen on developers site - http://invitel.hu/zolea/cps/sm.htm
app. download (3rd last in the table) on the developer's site - http://invitel.hu/zolea/cps/1down.htm

do download the documentation as well provided below the "free download" link.

a word of advice - if u restart ur phone, then do ensure that u manually run the application and let it remain (running) in memory for it to work

[drgopoos]

makbil,
i support the law suit way.... this is the only way to make SE realise how we customers are hurt by their response to the issues of this HIGH END handset...
tomorrow is start of week 48 and i am having a gut feeling that SE is not going to release an update...
even if the update is released it may not solve the problems...

in either case we should go for a law suit...

i am from India and may not directly benefit from this but will surely enjoy the fruits of the outcome

this law suit will not only be a corner stone movement against this handset but against all global mobile phone manufacturers, to let them know that they cant cheat us with false promises...

[PhoenixSpirit]

drgopoos wrote:

makbil, i support the law suit way.... this is the only way to make SE realise how we customers are hurt by their response to the issues of this HIGH END handset... tomorrow is start of week 48 and i am having a gut feeling that SE is not going to release an update... even if the update is released it may not solve the problems... in either case we should go for a law suit... i am from India and may not directly benefit from this but will surely enjoy the fruits of the outcome this law suit will not only be a corner stone movement against this handset but against all global mobile phone manufacturers, to let them know that they cant cheat us with false promises...

Totally agreed ! I would like to join this as well, this is not a $10 toy phone and we WON'T forget about this !!!
Let's all contact SE (by e-mail or whatever way possible) and warn them...we should wait for the Week 48 fw update but when that fails to cure things too, then we *have* to take the legal way against SE, that's the only way to solve this problem !
They can fire the whole software team, who cares ! But we DEMAND to have a greatly usable product for this high price !
Things in their current state are totally unacceptable !

[kradcliffe]

There was talk like this when the P800 went through exactly the same problems.

SE did sort the P800 after a few updates, and it was a great phone after that. The P990i is going to be far more difficult to sort completely as it is far more complex and has an issue with RAM that the P800 did not have.

I definitely think that if SE did communicate with their customers and actually did acknowledge that there were problems and they were working on a fix, there would be less threads like this.

The fact that the (UK) support site for the P990i does not even mention ANY of the many problems the phone has is very poor.

A lot of people on this forum are very aware of the current problems, and also of the history involved. It's not very good for someone who may have bought the P990i as their first smartphone or SE device to be kept in the dark like this.

At the end of the day, if you are not happy with the phone, return it to SE or your operator for a refund, backed up with your reasons why the device is unfit for purpose. Quite simple really.

Communication is their business but SE are just not very good at it with their customers.

[s.t.s]

I don't understand under what law you are all going to take this action. As kradcliffe says, if you don't like the situation return the equipment.

I can say that SE have a track record for fixing the issues and I have no reason to doubt that they will not with the P990. I also see no reason to think this will be any harder than than when they did with the P800.

I am, however, concerned with the over-reliance people are placing on the *possible* week 48 firmware update. It is scheduled for week 48 but may not be ready in time and I am not looking forward to people bashing SE for missing a leaked target release date that they have not "announced" as the cure to all ills.

Anyway, here's hoping for all you P990i owners out there that your situation will improve over the next week or so

[sl33pyhead]

s.t.s wrote:

I don't understand under what law you are all going to take this action. As kradcliffe says, if you don't like the situation return the equipment.

Quite agree. The P990i may not be perfect but I have absolutely no idea on what basis people seem to think they will be taking legal action against SE.
In the UK at least we are fortunate enough to not (yet at least) have our legal system blighted with the idea of class action lawsuits, but we do have very good sales of goods laws, and as has been pointed out if anyone in the UK feels their P990i is not "fit for purpose" then it should simply be returned for a full refund.
What really amazes me is that the people complaining most about the device and talking about legal action actually appear to still have their P990i's - if you think the device is really that bad, return it or sell it and move on.

I don't think anyone is suggesting the P990i is in its current state a perfect device, but my experience on the whole has been pretty positive - it does pretty much everything I ask of it and more, although there are plenty of bugs, but most of them are annoyances rather than real show stoppers.

Unlike many people here I am not putting all my faith into the rumoured week 48 update to fix everything, but based on passed experience SE have an exceptional track record of fixing issues and bugs with their devices over a period of time so I am confident that at some point in the near future the P990i will be able to fulfil its full potential.